The Effect of Trust in the Manager on Employee Motivation in Business Life: A Research on Kuyumcukent Employees

Abstract

A lot of factors affect motivation of employees on individual and organizational levels, on psycho-social and physiological levels, both internal and external. One of the most important of these factors is undoubtedly the element of "trust," which also forms the basis of human relations. Trust is based on individual and organizational conditions. Ensuring trust at the individual level is usually possible when the employee has a tendency towards trust and the attitudes and behaviors in the organization are trustworthy. Ensuring trust at the organizational level is possible only if the decisions and practices in the organization, especially all the activities and behaviors of the managers are trustworthy. 

The field study of this study was performed in Kuyumcukent, Istanbul, and 384 people were included in the study, in accordance with the size of the sample. According to the results, there is a positive correlation between employee motivation and trust. The most effective factor among the factors affecting trust in manager is that the manager is fair in their activities and behaviors. On the other hand, the most effective factor among motivation factors is intrinsic motivation. Therefore, this study shows that trust in the manager has a positive effect on the motivation of the employee.