The Effect of Work Environment on Performance of Employee during the COVID-19 Pandemic through Job Motivation and Job Satisfaction as Intervening at Agency for Language Development and Cultivation

Abstract

Human resources have a significant role in the continuity of an organization. Human resource management in practice deals with how a person is treated and managed by the organization. During the COVID-19 pandemic, it cannot be denied that employee performance experienced many obstacles, including:

• Lack of coordination, communication,
• Lack of facilities and infrastructure while working at home,
• Lack of motivation at work, concerns while working in public spaces and 
• Lack of job satisfaction levels for employees

The performance of these employees can be influenced by several things, such as the work environment, work motivation, and job satisfaction. The sample taken for this study was 200 respondents selected using purposive sampling. This research method is carried out quantitatively. The data analysis technique used in this study is structural equation modeling (SEM) using the SPSS AMOS version 26.0 application. The results of this study show that:

• There is a significant positive influence of the work environment on work motivation and job satisfaction,
• There is a significant positive influence of the work environment, work motivation, and job satisfaction on employee performance, and
• There is a significant positive influence of the work environment on employee performance mediated by work motivation and job satisfaction.