Moderating Influence of Monitoring and Evaluation Strategies on the Quality of Privatized Artificial Insemination Services in Cattle in Nyeri County, Kenya

Abstract

This study investigated the moderating role of monitoring and evaluation on the relationship between post-privatization management practices and the quality of artificial insemination services in Nyeri County, Kenya. A cross-sectional survey with 204 farmers and 65 inseminators was carried out. The response rates were 92.2% and 87.7% respectively. This was complemented by a key informant interview involving 8 Veterinary Officers. A regression analysis on the moderating effects showed β coefficient of 0.166 with a significance level of 0.00 for farmers and -0.006 with a significance level of 0.602 for service providers and farmers, respectively. The study, therefore, concluded that monitoring and evaluation had a significant positive influence on the relationship between post-privatization management practices and the quality of services when assessed by farmers who are consumers of artificial insemination services. However, when assessed by the service providers, monitoring and evaluation did not have a significant influence on the relationship. This strengthens the construct that consumers of commodities and services are the best arbiters of quality.