A Study of the Relationship between Interactional Justice and Organizational Survival in the Fast-food Restaurants

Abstract

This study investigates the relationship between interactional justice and organizational survival in the fast-food restaurants located in yenagoa, Bayelsa state. The study adopted a cross-sectional survey research design. The target population consist of selected fast-food restaurants in Yenagoa, Bayelsa state, Nigeria which are registered with the Bayelsa state ministry of commerce and tourism. The study adopted a simple random sampling technique and Taro Yamen's formula was adopted to determine the sample size which gave us 188. Primary and secondary data were used for the study. The primary data were collected with the aid of structured questionnaire on a five likert scale while secondary data were obtained through interviews with the employees. After carrying out data cleansing, a total of 178 questionnaires which were responded to were found usable for the research work. Spearman rank order correlation coefficient version 20.0 was used to analyses the hypotheses. The findings of the study showed that a significant relationship exist between the dimension of interactional justice (interpersonal justice) and the measures of organizational survival (goal accomplishment and resource acquisition). The study finally recommended that employers in fast-food restaurant business should exhibit respect, politeness and fairness towards employees when dealing with them.