The Impact of Employee's Commitment and Personality That Influence Their Organizational Citizenship Behavior in Property Industry

Abstract

This research aims to examine and analyze the effect of servant leadership, organizational commitment, personality type on organizational citizenship behavior employees of Property Company. The object of this research is employeeswho works at Property Company. This study was conducted on 101 respondents using a quantitative descriptive approach. The results of this study show that the servant leadership variable has a significant positive effect on organizational citizenship behavior, organizational commitment has a significant positive effect on organizational citizenship behavior and personality type has a significant positive effect on organizational citizenship behavior. The approach used in this study is the Structural Equation Model (SEM) with a Smart-PLS analysis tool. Therefore the results of this research state test that there is a joint effect between servant leadership, organizational commitment and personality type variables on organizational citizenship behavior at Property Company.