Examination of Technological, Organizational and External Factors of E-Readiness of Banks

Abstract

Banks in Ghana have improved their service provision by using a combination of traditional and electronic mediums as a consequent of the liberalization of the banking and telecommunications sectors. However, the e-readiness potential of a country does not guarantee adoption of ICT by organizations within it. The purpose of this study is to establish factors which influence e-readiness adoption as pertains in Ghanaian banks. Factors will be considered under perceived organizational e-readiness and perceived environmental e-readiness of the banks under study.