Mandala Paramadamara Pranata, and Yanto Ramli. “The Effect of E-Service Quality and Customer Experience on E-Customer Loyalty through E-Customer Satisfaction in Online Travel Agent”. The International Journal of Business & Management 11, no. 2 (February 27, 2023). Accessed April 20, 2024. https://www.internationaljournalcorner.com/index.php/theijbm/article/view/172762.