Kalei, Anne. “Relationship Marketing and Customer Satisfaction at Safaricom: A Case of M-Pesa Services in Kajiado Central, Kenya”. The International Journal of Business & Management 9, no. 5 (May 31, 2021). Accessed May 18, 2024. https://www.internationaljournalcorner.com/index.php/theijbm/article/view/164028.