KARANJA, E. W.; MWIRIGI, E. M. Effects of Service Quality on Customer Loyalty in the Banking Sector, Nairobi County, Kenya. The International Journal of Business & Management, [S. l.], v. 9, n. 11, 2021. DOI: 10.24940/theijbm/2021/v9/i11/BM2111-052. Disponível em: https://www.internationaljournalcorner.com/index.php/theijbm/article/view/167498. Acesso em: 19 may. 2024.