NUGROHO, A. Preliminary Study of Airport Service Quality and Word of Mouth: A Qualitative Approach. The International Journal of Business & Management, [S. l.], v. 9, n. 6, 2021. DOI: 10.24940/theijbm/2021/v9/i6/BM2106-026. Disponível em: https://www.internationaljournalcorner.com/index.php/theijbm/article/view/164547. Acesso em: 15 may. 2024.