The Importance of Critical Thinking in Hotel Industry and Employee Development

Abstract

This study explores in detail the benefits of critical thinking in helping employees maximize their self-development and sense of success and analyse the reasons for the poor effect of hotel staff training. Based on a survey of 200 employees in 5 hotels of 4 star in China. In addition to referencing already developed ideas about the stages of improving critical thinking, this study provides additional explanations to deliver the approach.

Drawing on self-determination theory (SDT), this study shows that critical thinking has a positive and significant effect on the self-development and sense of the success of employees. Based on SDT, this study deepens our understanding of the process of how critical thinking leads to self-development, and using critical thinking is a prerequisite for improving training.