Quality of Work Life and Affective Commitment: A Study of Blue-Collar Employees in Northern Malaysia

Abstract

This study examines the relationships between quality of work life (QWL) and affective organizational commitment. A random sample of 273 blue-collar employees from fifty private sector organizations in northern Malaysia responded to the survey questionnaire. The seven dimensions QWL scale, and the affective organizational commitment scale were used to collect the data. The data was analysed by using the Smart PLS software for the measurement and the structural models. The measurement model analysis indicates that all the scales used in this study show acceptable levels of composite reliability, convergent and discriminate validities. Results of structural model analysis indicate that six of the QWL dimensions are significantly related to affective commitment. Supervision is the only QWL dimension which is not significantly related to affective commitment. Implications of the findings and suggestions for further research also discussed.