Reconceptualizing Organizational Capacity To Explain The Effect Of e-HRM On Service Quality, Cost Reduction And Lessened Administrative Burden: An Overview

Abstract

The act of using information and communication technology (ies)  to deliver Human Resource Services has since become an important strategy for organizations (regardless of sector ) aiming to have an edge over  others. This paper attempted to demystify e-HRM by unraveling what actually is e-HRM, its purpose, categorizations, determinants, and expected benefits. It was discovered that e-HRM has been in existence and in common usage in virtually all the organizations in the developed nations of Europe and some parts of Asia; that it cuts organizational costs to an appreciative level and reduces administrative burden; and a great deal of improved client services are achieved.