Jemaiyo B, Mwaura P, Kamau GG. Relationship between Service Quality and Customer Loyalty: Evidence from Star-Rated Hotels in North Rift, Kenya. theijbm [Internet]. 2019 Jul. 31 [cited 2024 May 19];7(7). Available from: http://www.internationaljournalcorner.com/index.php/theijbm/article/view/147427