Dzaee, Shno Noori Ahmed, and Ahmet Gürbüz. 2020. “Impact of E-Marketing Tools on Customer Satisfaction During Covid-19: A Case of Five-Star Hotels in Erbil City, Iraq”. The International Journal of Business & Management 8 (9). https://doi.org/10.24940/theijbm/2020/v8/i9/BM2009-074.