Phuong, Nguyen Nam, and Vu Thi Uyen. 2020. “How to Boost People’s Satisfaction of The Public Administrative Services’ Quality: Research In Lien Hoa, Lac Thuy, Hoa Binh, Vietnam”. The International Journal of Business & Management 8 (1). https://doi.org/10.24940/theijbm/2020/v8/i1/BM2001-016.