LAWRENCE, A. W.; LAWRENCE, D. O. Conflict Escalation Processes and the Importance of Win/Win Conflict Resolution Outcome. The International Journal of Business & Management, [S. l.], v. 7, n. 9, 2019. DOI: 10.24940/theijbm/2019/v7/i9/BM1909-031. Disponível em: http://www.internationaljournalcorner.com/index.php/theijbm/article/view/148174. Acesso em: 18 may. 2024.