JEMAIYO, B.; MWAURA, P.; KAMAU, G. G. Relationship between Service Quality and Customer Loyalty: Evidence from Star-Rated Hotels in North Rift, Kenya. The International Journal of Business & Management, [S. l.], v. 7, n. 7, 2019. DOI: 10.24940/theijbm/2019/v7/i7/BM1907-048. Disponível em: http://www.internationaljournalcorner.com/index.php/theijbm/article/view/147427. Acesso em: 19 may. 2024.