JALAGAT, R. C.; BASHAYRE, A.; DALLUAY, V. S.; PINEDA, A. P. Correlates the Relationship of Service Quality, Customer Satisfaction, and Customer Retention on Selected Restaurants in Muscat, Sultanate of Oman. The International Journal of Business & Management, [S. l.], v. 5, n. 9, 2017. Disponível em: http://www.internationaljournalcorner.com/index.php/theijbm/article/view/124941. Acesso em: 18 may. 2024.