Effect of Employee Training and Development on Performance of Level Four Hospitals in Kericho County, Kenya

Abstract

Universal health care is among the government's big four agenda and a key pillar for Vision 2030. The government has considered the health sector a priority in ensuring the efficient delivery of health services. However, many health facilities in Kericho County face many challenges in achieving optimum performance. Past studies have established that the quality of human capital determines the organization's performance level. However, it is unclear to what extent employee training influences organizational performance, especially in the health sector. On this basis, the study sought to assess the influence of employee training and development on the performance of level four hospitals in Kericho County. Specifically, the study assessed the influence of training methods on the performance of the level four hospital in Kericho County. The study was anchored on Human Capital Theory. The study adopted a descriptive research design and targeted 198 employees drawn from 7 departments of the 4 level four hospitals in Kericho County. The sample size of 132 respondents was determined scientifically using Yamane's (1967) formula, and the respondents were picked randomly from the sample. The study relied on primary and secondary data, where primary data was collected using self-administered structured questionnaires. Data were analyzed using descriptive statistics by means and standard deviation, while inferential statistics was carried out using regression and correlation analysis. The study Findings revealed that training methods had a positive statistical relationship with organization performance at the level four hospital where β =0.511, P<0.000. The study recommended that level four hospitals in Kericho County adopt and implement human resource policies that will help them improve the efficiency of employee training to enhance their performance.