The Determinants of Technical Staffs Intention to Stay in the B2B Technology Service Industry in Taiwan

Abstract

In the B2B high-tech service sector, talented are fundamental to corporate development and competitiveness. This study discusses the influences of job embeddedness on satisfaction and the intention to stay in the high-tech service sector. Furthermore, this study examines whether a mediating effect exists between job embeddedness and the intention to stay. This study proposes four research"‚hypotheses to construct a conceptual model. Structured quantitative questionnaires were distributed to technical staffs of B2B Technology Service Industry in Taiwan to verify the research hypotheses. The research results indicate that positive relationships exist for job embeddedness, satisfaction, and the intention to stay. Satisfaction exerts a partial mediating effect on job embeddedness and the intention to stay. The research results indicate that promoting technical staff satisfaction and helping technical staffs to fit their organizational environments would contribute to technical staff willingness to stay. The results provide a reference for the B2B high-tech service sector.