The Impact of Using Information Systems in Simplifying the Operational Activities of Organizations Relevant to the Public: A Field Study in the Principality of Makkah Region AL-Kamel Governorate, KSA

Abstract

This research aims at highlighting the role played by the revolution in the information systems and the modern technology in the administrative environment, especially concerning the simplification of executive work in the Emirate of Makkah Region, Al-Kamel Governorate. And to learn about the new technical capabilities that have been settled in the Emirate of Makkah Region, Al-Kamel Governorate. And make recommendations and suggestions that will help to support the effective impact of using technology to streamline operational work. The researcher relied on the use of the analytical descriptive approach in the documentary and the social survey because it is the appropriate method for such research. It is possible to collect the necessary information to achieve the current research objectives and answer its questions. To verify the validity of the internal consistency of the terms of the scale, the coefficient of correlation between each statement and the total score for each of the reasons of the scale was calculated by applying the scale to a sample of (15) individuals from the study community. The study reached several results, the most important of which was the validity of the first hypothesis. "There is a statistically significant relationship between the use of modern technology and the simplification of executive work in the Emirate of Makkah AL Kamel Governorate at the level of statistical significance 0.05". It was also found that the arithmetic mean of the variable of the use of information technology (1.683) and the standard deviation (0.646), while the arithmetic mean of the variable solving the administrative problems (2.356) and the standard deviation (0.702), while the coefficient of correlation between the two variables is (0.680) Is statistically significant at the level of statistical significance (0.053) and the type of relationship is positive, thus proving the validity of the second hypothesis.

The study also reached some recommendations, the most important of which is the need for training and qualification to prepare the human cadres to localize modern technology in the administrative environment. Designing comprehensive strategic plans in the field of transformation towards the concepts, methods and use of information systems, especially in organizations related to the public. Providing the human, financial, technological, legislative and other requirements necessary for the transformation towards the use of information systems rather than the traditional system that prevailed in the past. Public awareness of the importance of the use of information systems.