Impact of Stress on Productivity of Employees in Nigerian Banking Sector

Abstract

The broad objective of the study examined the impact of stress on the productivity of employees in the Nigerian banking sector. The specific objective examined the impact of stress variables such as workload, career factor, organizational climate and role ambiguity on employee productivity. The quantitative research design was adopted using a survey technique. Primary data was collected using a structured questionnaire distributed using stratified random sampling of 400 study respondents selected from the 25 banks in Nigeria. Three hundred eighty copies of the survey were retrieved and used in the analysis. Factor analysis and structural equation modeling were employed to analyze the impact of stress on employee productivity. Study findings revealed that stress variables such as workload, career factor, organizational climate, and role ambiguity have a significant effect on employee productivity. The study concludes that stress is capable of lessening employee productivity in the Nigerian banking sector.