The Effect of Corporate Governance on the Performance of Telecommunication Industry in Rwanda: Case Study of MTN Rwanda

Abstract

This study is intended to determine how corporate governance affects the performance of the telecommunication industry in Rwanda. examine how board roles of policy making, monitoring and control affect the performance of the telecommunication industry in Rwanda, Assess how strategizing as a board role affect the performance of the telecommunication industry in Rwanda, examine how administrative and management practices and processes of policy implementation and decision making affect the performance of the telecommunication industry in Rwanda and finally administrative and management practice affect the performance of the telecommunication industry in Rwanda. One of the Vision 2020 of the Rwandan government is to become an industrial and knowledge-based economy. In order to achieve this, the government needs to create a sustainable industrial and economic environment that includes proper management. Nicholson, G. J. & Kiel, G. C. (2007) empirically demonstrate that poor corporate governance can lead to serious problems among others is low utilization of employed resources and as a result, the inability of companies to attract investment, revenue and growth. This study was to prove whether corporate management affects performance as some scholars tend to point out. The study employed both qualitative and quantitative techniques. The target population included MTN general managers, MTN chief of departments and MTN senior managers. Purposive and simple random sampling techniques employed to sample the participants for the study. Questionnaires were used to collect the required data and analysis were involved the use of both qualitative and quantitative methodologies focusing on descriptive statistics. Data presentation in the form of tables and figures to help interpret findings and generate conclusions that aid solutions to the identified problems. In this study, the sample was chosen to assist the researcher to understand the phenomenon under investigation. The sample for this study was therefore derived from the target population who comprised of MTN Rwanda employees who are at the management level of hierarchy. Basing on the total population at MTN of 49, Slovin's formula was used to derive the sample size of 44. Data for the research was collected using two methods. These included self-administered questionnaires and document review. Self-administered questionnaires were used since it enabled the researcher obtain first-hand information from the field (MTN Rwanda). Self administered questionnaires are appropriate for managers since they can read and write effectively and they can still put the questionnaire aside and consult for information before completion. Data obtained from respondent categories already indicated.