A Study on Emotional Intelligence and Work Performance of Women Insurance Agents of LIC of India, Kerala

Abstract

The dynamicity in the organizational set up demands intellectually awakened, emotionally strengthened and spiritually rediscovered workforce, for better perspectives. Hence an understanding of rational intelligence, emotional and social intelligence has become a vital part in successfully leading people. The role of emotional intelligence is higher in order to achieve productivity, performance, interpersonal effectiveness and team work. Women work force in any organization is confronted with the responsibilities of both family as well as the workplace attributes. To relieve tension and work pressure at the individual level, to adjust with the difficult situations, and make them more productive, maintenance of emotional balance and strength is very essential. Thus the work performance of an employee depends on the level of emotional intelligence and its application in the work place.