An Outline of Reverse Logistics

Abstract

Reverse logistics is a field to be studied and researched for the environmental benefits, customer satisfaction, cost optimization, profit maximization and reduction of waste. Effective reverse logistics process cleans up the mess in a company. In this paper, we are trying to understand reverse logistics processes from extensive review of literature. This article uses the reverse logistics literature in the context of manufacturer, distributor, retailers. The main objective of this article is to provide the basic knowledge of reverse logistics, its processes and activities for better understanding of reverse logistics and to encourage researchers to work more on this topic of reverse logistics. We have discussed about the type and causes of product returns, economic feasibility in reverse logistics process and the government regulations that benefits the environment.