Corporate Social Responsibility and Employee Satisfaction – A Study of Select Refineries in Assam

Abstract

Purpose: The objective of the paper is to study the satisfaction level of employees in two refineries of Assam on different CSR activities as well as the status of their satisfaction with job and also to examine the relationship between CSR satisfaction and job satisfaction.

Approach: The methodology of this paper is based on perceptual data collected through a structured questionnaire based on 7 point Likert scale as to CSR expenditure and JSS (Spector, 1997) is used for study of job satisfaction. Pearson correlation and canonical correlation is used to analyse the relationship between overall employees' satisfaction with CSR expenditure and with job.

Findings: A moderate relationship is found between the perceived satisfaction by the employees on CSR expenditure and their job related variables. Even all the sub variables of CSR activities seem to have a moderate relationship with each other, but in case of job satisfaction, the correlation is quite weak.

Research limitations: The sample is based on 10% of the total employees through convenience sampling and is based on perception.

Value: It will be an Addition to the related literature.