Assessing the effects of Workplace Climate on Employees Performance in Tamale Area Offices of Social Security and Insurance Trust

Abstract

The effects of workplace climate on employees' performance in Tamale Area Offices of SSNIT was studied. A mixed approach was adopted and a survey was conducted with a questionnaire and interview guide as the tools of data collection. The sample of eighty (80) respondents comprising of staff and managers of Tamale Area Offices of SSNIT was drawn and convenience sampling technique was used to select the management while simple random sampling was used to select the staff. The research work revealed that offices of SSNIT are very spacious and airy enough for staff to work in and roles and responsibilities of staff are clearly spelt out supervisors. Also, equipments used by staff has enhanced their effectiveness and efficiency. Staff are able to meet set targets and complete many job tasks and documentations required of on time. Thus, the work climate was good at SSNIT to enhance employees' performance. Management should create the awareness that workplace climate really matters and that it needs the appropriate degree of attention. Also, there should be regular involvement of staff in decisions related to workplace environment to help address concerns or issues promptly.