Teamwork as a Contributor to Work Quality and Quantity: A Case Study of Sabatia Farmers Cooperative Society, Eldama Ravine - Kenya

Abstract

The purpose of the study was to assess the impact of team work on organizational performance. The objectives of the study were to; find out the effects of teamwork on quantity of work, establish the effects of teamwork on quality of work, find out the effects of teamwork on efficiency and determine the effects of teamwork on organizational image at Sabatia Cooperative Society. The research was based on a conceptual framework which showed that when organizations inculcate teamwork, there was improved quantity of work done, quality of work efficiency and the organizational image improved. The study was conducted at Sabatia Farmers Cooperative Society, Eldama Ravine. The study employed a case study research design. The study participants were management and employees who were drawn from 1 manager, 5 head of departments and 100 employees. A sample size of 36 respondents was chosen from the target population. The field data was collected between the months of March and April, 2016 using structured and open ended questionnaires that were administered to the selected respondents.  Additional information was collected through field observation, scheduled dialogue and oral interviews.  The researcher used stratified sampling technique to select the management. The employees who participated in the study were selected using simple random sampling. The method that was adopted included the questionnaires as the main tool for data collection.  The data was organized, edited, analyzed and interpreted using descriptive statistics. The researcher used the computer programme SPSS to analyze the data. The data was presented using frequency tables, percentages, charts and graphs. The findings of the study established that the respondents had various notions on the effects of teamwork on quantity of work, quality of work done, efficiency and organizational image. The study established that the effects of teamwork on quantity of work were that it enabled in developing an innovative and high-quality product and helps build a strong customer base. The effects of teamwork on quality of work were that customers who purchase the product expected a quality product that meets their needs. The effects of teamwork on efficiency was that there was a high chance of huge demand for maximum input for efficient and timely output and there was no risk of inefficiency and finally the effects of teamwork on organizational image, was that it increased the decentralization of decisions and there was clear division of labor across the organization.