The Perception Of The Influence Of ICT Integration On Quality Of Students' Records Management In Kenyan Universities


Rhoda Karimi Gitonga
Mwangi Ndirangu
Jason M. Githeko


Most Kenyan universities have invested heavily in ICT. Universities are buying computers, increasing bandwidth and connectivity, while at the same time enhancing their other infrastructure to harness the potential benefits of this technology. ICT is known to bring about a number of efficiencies in records management.  However, little is known regarding how this investment is benefiting the university community in Kenya. The purpose of this paper is to report findings of a study carried out to determine the Perception of the Influence of ICT Integration on Quality of Students' Records Management in Kenyan Universities. The study investigated the perceptions of students on how the availability of ICT in their universities for students' records management had influenced their ability to access their records. On the other hand, the study investigated how ICT integration in students' records management was influencing the quality of students' records management from the perception of lecturers. The research design used was the descriptive survey. The target population comprised of all the students and lecturers in the public and private universities in the Nairobi metropolitan totaling to 80,707 students and 4,377 lecturers. Purposive sampling was used to select three public and three private universities. Stratified random sampling was used to select 386 students and 344 lecturers. Data was analyzed using descriptive statistics. The findings indicated that the majority of students and staff perceived ICT integration in students' records management as impacting positively on the quality of management of students' records.