Evaluating the Challenges Facing Private Vendors in Revenue Collection of the Electricity Company of Ghana in Koforidua, Ghana

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Francis Kwaku Kuma
Francis Ayensu
Abena Yeboah Abrahams
Nelson Boadi Owusu
Isaiah Miencha Onsarigo

Abstract

The study examined the challenges facing private vendors contracted by Electricity Company of Ghana (ECG) in the sale of power in the New Juaben Municipality. The study employed the descriptive methods by using the qualitative methods of collecting and analyzing data from both primary and secondary sources of data. Questionnaire was the main instrument for collecting primary data. Simple random sampling method was use to select the sample size for the study. Two third of the total population was used to calculate the sample size of the study. Data collected was analyzed using frequency tables. Major findings of the study were the main monitoring practices in regulating private vendors are keeping proper records of vending activities, daily collection of proceeds of vendors and submission of monthly financial reports while minor monitoring practices including unannounced inspections and weekly monitoring of vending activities.  It is recommended that Management of ECG should place premium on all monitoring activities irrespective of whether it is minor or major in order to ensure efficiency in monitoring private vendors.

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