Information Communication and Technology Effects on Administrative Principles, Practices and Standards

Abstract

Organizations have embraced Information Communication and Technology as one of the key strategies to facilitate the smooth attainment of organisational goals. Organizations are gradually becoming reliant on the adoption of Information Communication and Technology as tool to achieve set objectives.The purpose of this study was to examine the effects of Information Communication and Technology on administrative practices, procedures and standards at the Community-Based Health Planning and Services Unit ofRegional Health Directorate, Upper West Region. Relevant literature with specific reference to Information Communication and Technologyand implication of technology were reviewed. With adescriptive survey, structured questionnaireswere used to collect data from all the 20staffs of the Community-Based Health Planning and Services Unit.Stratified and purposive sampling techniques were used to select the respondents for the study. Results indicated that, Information Communication and Technology had an impact on the administrative practices, procedures and standards. Again, lack of finance, unsustainable internet connection, limited professional staff in the Information Communication and Technology and outdated technologies affect the implementation of Information Communication and Technology. The study suggested the need to improve financial resources, procurement of up-to-date technologies, training of staff and effective communication for the improvement of the implementation of Information Communication and Technology at the Community-Based Health Planning and Services Unit.